From Facebook: Acquired some amazing koi which arrived this week.Terrific assistance and wonderful communication start off to finish. Are going to be back again to purchase some more
We only warranty Stay arrival when insurance coverage is taken to the cargo and you should be existing at time of shipping and delivery to just accept the fish and indicator for it.
At the time we acquire your get, your koi selection is moved to your individual holding tank where the koi is checked for almost any possible issues or In the event the fish has changed at all since the Photograph/video clip was at first taken.
In the course of this process, koi are scraped and scoped for parasites and prophylactically handled making use of Salt at .
We now have no Handle over this example, there is nothing we can easily do besides perform With all the airline to make sure the package sooner or later arrives safely.
Marugen Koi farm is delighted to showcase some pictures of Black Splendor’s offsprings, toddler shiro utsuri koi fishes at 1 month old.
Assuming Insurance policies was taken, In the event the fish died on shipping and delivery We're going to exchange it with An additional fish of equivalent benefit. You will need to notify us right away in just (1hr) in the documented time from the transport provider by electronic mail or cellphone in the unlucky celebration the fish died after you obtained it.
Delivery with website UPS is incredibly costly, from time to time double to triple the cost of transport southwest cargo
Showa Sanshoku, far more generally often called Showa, are koi that Show white and crimson/orange patterns in excess of prime of the black base shade. Showa could be effortlessly perplexed with Sanke.
Due to limited manpowers, we like to apologize that it may not usually be feasible to cater to wander-in clients on weekdays, apart from on Saturday (we have been open up from nine:30am to 5pm every single Saturday).
Like all Utsurimono, the black of the Shiro Utsuri should extend under the lateral line and wrap all the way round the physique.
We now have no Regulate more than what transpires for your koi the moment it leaves our possession, there isn't a refund and the purchase is at your own private threat If you don't get insurance.
As a consequence of limited manpowers, we wish to apologize that it might not constantly be achievable to cater to walk-in consumers on weekdays, besides on Saturday (we're open from 9:30am to 5pm each Saturday).
Let's know more details on what you're seeking and We're going to consider our inventory to help you uncover the best koi. Tell us an outline, variety, sizing assortment, and price variety you are seeking.